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Mail User Guide
If you see an alert that your message can’t be sent using a specific outgoing mail server, it’s possible that you’re not using the required server for the email account, or the server may be configured incorrectly in Mail preferences.
In the Mail app on your Mac, choose Mail > Preferences, click Accounts, then select an account.
Click Server Settings, click the outgoing Account pop-up menu, then choose Edit SMTP Server List.
Review information for the server; change settings as directed by your email account provider.
If you need to contact your email account provider about the server, first note the Mail settings you might need for configuring the server. See the Apple Support article Mail settings you might need from your email provider.
Don’t remove a server that’s in use by an account unless you’re ready to add a different server for the account.
Test any changes you made by sending yourself a message.
When you choose a different server for an account, all messages you send from the account use that server until the network status changes. The status can change when you move from one network to another (say, from work to home), or if your Mac goes to sleep and wakes up in a different network environment.
Mail User Guide
You can change preferences for the SMTP mail server you use to send messages, as directed by the provider of your email accounts.
To change these preferences in the Mail app on your Mac, choose Mail > Preferences, click Accounts, click Server Settings, click the outgoing Account pop-up menu, then choose Edit SMTP Server List.
Option | Description |
|---|---|
Server list | The servers available to you and the accounts that are using them. |
Add , Remove | Add or remove a server. Don’t remove a server that’s in use by an account unless you’re ready to select or add another one immediately. |
Server Settings
Option | Description |
|---|---|
Description | The description of the server appears in the Mail sidebar and any pop-up menu where you choose a server. |
User Name | Your user name on the mail server. |
Password | Your password on the mail server. |
Host Name | The name of the mail server. |
Automatically manage connection settings | Mail automatically manages settings for your email account in Mail, such as port numbers and authentication methods. If you deselect this option, you can specify the following, as directed by your email account provider:
|
Advanced
Option | Description |
|---|---|
TLS Certificate | Some SMTP servers require computers that connect to them to provide a certificate proving their identity. |
Allow insecure authentication | For accounts that don’t support secure authentication, let Mail use a non-encrypted version of your user name and password to connect to the mail server. |